NGOERP
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Dedicated Non-Profit Helpdesk

We're Here to Support Your Mission

Need guidance with DARPAN registration, 80G tax receipting, data migration, or payment plans? Our specialist support desk is available to assist you.

Official Support Email support@scitw.in
Guaranteed response within 2-4 business hours.
Direct Help Line +91-9682231047
Monday - Saturday: 9:30 AM to 6:30 PM IST
WhatsApp Desk +919682231047
Quick onboarding queries & plan consultations.

Send Us a Direct Message

Complete the form below and an assigned support specialist will respond directly to your official email.

Technical Operations

NGO ERP Technical Operations, Samrat ERP Tower, India


Support Availability

Monday - Saturday: 9:30 AM to 6:30 PM IST
Emergency system monitoring is active 24/7/365.

New Registration Approval?
Awaiting Super Admin Activation

All newly registered NGOs are reviewed by the Platform Super Admin within 12-24 hours. If your account is urgent, mention your DARPAN ID in the subject.

Check DARPAN Sign In

Frequently Asked Questions

Quick answers to common questions regarding DARPAN, 80G receipts, and platform setup.

Our platform verifies the NGO DARPAN ID against registered NITI Aayog details to ensure legitimate organizational identity. Once verified, your organization can issue compliant receipts and participate in institutional fundraising.

Yes. As soon as a donation is entered or received online, the platform creates a digitally verifiable PDF receipt with the donor's PAN, your 80G approval number, and auto-generates Form 10BD/10BE tax reports.

After submitting your registration and completing payment, your details are forwarded to the Platform Super Admin. Approvals typically take between 12 and 24 business hours. You can sign in immediately once approved.

We support all major Indian payment methods via Razorpay, including UPI (Google Pay, PhonePe, Paytm), NetBanking across 50+ banks, Credit & Debit Cards (Visa, Mastercard, RuPay), and digital wallets.

Yes. Every NGO operates with tenant-level data segregation. No other organization can view your donors, financial ledgers, or operational records. All data is protected with 256-bit SSL encryption.
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